If you are not completely satisfied with your purchase, simply return your purchased item(s) to ALW PetStuff within 7 days of receipt to receive a full refund, less shipping and handling.
Prior to returning any item(s), contact our Customer Service at customerservice@alwpetstuff.com or (513) 850-1528, and we will provide you an RMA #. This will ensure prompt processing of the refund, or replacement.